To facilitate contact and identify collaborator behavior deviations, the e-mail address linea.etica@almacafe.com.co was created as a mechanism to receive all relevant comments. This address is exclusively management by the CEO, who reserves the informant’s identity. Thus, we build trust so that any person may denounce any behaviors that, in their opinion, violate the values set forth in the Code of Ethics and Good Governance, as well as in all adopted initiatives.